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Below you will essential information in regards to this EDI. If you have any specific questions about integrating your EDI with your ERP and eCommerce please reach out. Take advantage of our "start planning" feature to map out your integration needs. 

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What is a 886 - Customer Call Reporting document?

The 886 EDI document type is an electronic version of a paper Customer Call Reporting. Standard EDI formats include X12, ANSI, EDIFACT and its subsets. The 886 EDI document type is used to communicate retail store level information such as condition of products, shelf space allocation, store conditions and other information.

What makes up the 886 - Customer Call Reporting document?

An EDI 886 - Customer Call Reporting document is organized into segment and data elements. A segment can contain at least one data element. Each data element contains a data field. Data elements could include product condition, shelf space allocation, selective pricing information, or display information, identical to a paper customer call report. There are an infinite number of possibilities available for a company to include data on an 886 Customer Call Reporting. There are an infinite number of possibilities available for a company to include data on an 886 - Customer Call Reporting.

How is a 886 - Customer Call Reporting used?

After the 886 Customer Call Reporting is received by the seller, a 997 Functional Acknowledgement is sent back from the receiver indicating that the 886 Customer Call Reporting was successfully received.

How is a 886 - Customer Call Reporting processed?

An EDI solution is required to process the EDI documents received into an ERP or accounting system or into a readable format for manual entry. Each trading partner will have an EDI Implementation guide outlining the specific segments, data elements, values accepted, and the applicable business rules to be followed.

eBridge Connections has pre-built maps for all EDI transaction documents including 850 purchase orders, 810 invoices, and 856 advance shipping notices.