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Below you will essential information in regards to this EDI. If you have any specific questions about integrating your EDI with your ERP and eCommerce please reach out. Take advantage of our "start planning" feature to map out your integration needs. 

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What is a 847 - Material Claim document?

The 847 EDI document type is an electronic version of a paper Material Claim. Standard EDI formats include X12, ANSI, EDIFACT and its subsets. The 847 EDI document type is used to advise a trading partner of costs and charges involved in material that has been deemed damaged, obsolete, or unusable. This document is not, however, used to submit claims against transportation or insurance companies.

What makes up the 847 - Material Claim document?

An EDI 847 - Material Claim document is organized into segment and data elements. A segment can contain at least one data element. Each data element contains a data field. Data elements can include item, type of problem, and cost of claim, identical to a paper material claim. There are an infinite number of possibilities available for a company to include data on an 847 Material Claim. There are an infinite number of possibilities available for a company to include data on an 847 - Material Claim.

How is a 847 - Material Claim used?

The 847 EDI document is transmitted between two trading partners, and can be used by a seller to advise the buyer of costs resulting from order cancellation, or for a buyer of material to advise the seller of costs and charges resulting from damaged or unusable material. After the 847 Material Claim is received, a 997 Functional Acknowledgment is sent back from the receiver indicating that the 847 Material Claim was successfully received.

How is a 847 - Material Claim processed?

An EDI solution is required to process the EDI documents received into an ERP or accounting system or into a readable format for manual entry. Each trading partner will have an EDI Implementation guide outlining the specific segments, data elements, values accepted, and the applicable business rules to be followed.

eBridge Connections has pre-built maps for all EDI transaction documents including 850 purchase orders, 810 invoices, and 856 advance shipping notices.