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Below you will essential information in regards to this EDI. If you have any specific questions about integrating your EDI with your ERP and eCommerce please reach out. Take advantage of our "start planning" feature to map out your integration needs. 

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What is a 142 - Product Service Claim document?

The 142 EDI document type contains information regarding the Product Service Claim Transaction Set (142) for use within the context of an Electronic Data Interchange (EDI) environment. Standard EDI formats include X12, ANSI, EDIFACT and its subsets.

What makes up the 142 - Product Service Claim document?

An EDI 142 - Product Service Claim document is organized into segment and data elements. Examples of data elements on the 142 Product Service Claim document includes a malfunction or recall condition, service performed, labor, parts, and any other associated costs. It can show the costs of the repair and the date service was requested and when it was available to be placed back in service. Additionally, the 142 Product Service Claim can specify the product's current usage, date the product was sold, delivered, and placed in service as well as identify product model and serial numbers and serial numbers of any sub assemblies. There are an infinite number of possibilities available for a company to include data on an 142 - Product Service Claim.

How is a 142 - Product Service Claim used?

The 142 Product Service Claim can be used to transmit the servicing organization, claimant, manufacturer, seller and purchaser of the product.

How is a 142 - Product Service Claim processed?

An EDI solution is required to process the EDI documents received into an ERP or accounting system or into a readable format for manual entry. Each trading partner will have an EDI Implementation guide outlining the specific segments, data elements, values accepted, and the applicable business rules to be followed.

eBridge Connections has pre-built maps for all EDI transaction documents including 850 purchase orders, 810 invoices, and 856 advance shipping notices.