Uptime
eBRIDGE Software's targeted uptime for the eBridge Connections platform is 99.9%. The only exclusions provided for this time would be scheduled maintenance windows, listed below.
Planned Maintenance
eBridge Connections has regularly scheduled maintenance windows on a nightly and weekly basis details in the chart below.
| Day of Week |
Start Time |
End Time |
Duration |
| Monday |
12:00 am |
1:00 am |
1 hour |
| Tuesday |
12:00 am |
1:00 am |
1 hour |
| Wednesday |
12:00 am |
1:00 am |
1 hour |
| Thursday |
12:00 am |
1:00 am |
1 hour |
| Thursday |
5:15 am |
9:15 am |
4 hours |
| Friday |
12:00 am |
1:00 am |
1 hour |
| Saturday |
12:00 am |
1:00 am |
1 hour |
| Sunday |
12:00 am |
1:00 am |
1 hour |
| Sunday |
3:00 am |
3:00 pm |
12 hours |
* Please note that all times are Eastern Time
Unplanned Maintenance
eBRIDGE Software will attempt to undertake all maintenance within the planned maintenance windows. In the unlikely event maintenance is required outside a planned maintenance window, eBRIDGE will make all attempts mitigate impact to our customers and to notify customers of the required maintenance.