A quick look at
American Leather Direct’s website, and their mission statement is loud and clear: “…To provide quality leather while giving each customer exceptional service. We want your experience in purchasing leather to be easy and stress free.”
But to deliver on this promise, American Leather Direct needed to ensure that online orders made through their Shopify eCommerce store would be picked, packaged, and shipped, accurately and quickly, every single time.
The Situation: Manual data entry between Shopify and Sage 100 ERP was taking up far too much time.
What makes American Leather Direct unique is that they want to ensure their customers are “ordering with confidence.” To make this happen, they allow customers to contact them for one-on-one consultation to help determine proper leather type, thickness and color options for any orders being made. This sets them apart from the competition, and as a result, tons of customers are flocking to their website to place orders for leather.
However, all these orders mean a lot of tedious manual data entry for the team of hardworking employees at American Leather Direct, Inc. As a result, the team was finding themselves bogged down with order entry and in need of a more automated approach.
The Solution: eBridge Connections’ robust integration platform was able to seamlessly connect Sage 100 and Shopify for the team at American Leather Direct, Inc.
With order automation from eBridge Connections, order, inventory and shipment data now flows bi-directionally between Sage 100 and Shopify without the employees at American Leather Direct needing to intervene at all. This helps the business make certain that orders are picked and packaged accurately, and that they can follow through on their promise to ship orders in 1-2 business days, every time.
Here’s a look at how the integration solution was configured for American Leather Direct, Inc., on eBridge’s integration platform:
What makes American Leather Direct, Inc. and eBridge Connections a match made in heaven?
Both companies operate under the same overall mission. To help their customers by making things easier, and stress-free.
By working together, eBridge Connections takes the stress out of order processing for American Leather Direct, Inc. and in turn, American Leather Direct can keep selling great quality products that are easy for their customers to order and enjoy.
Visit American Leather Direct, Inc. to browse their products, anytime:
https://aleatherd.com/collections