Need to connect your orders into Epicor ERP? This customer bridged the gap between Epicor and 70+ trading partners with a little help from eBridge Connections

For over 30 years, our client has been one of the biggest manufacturers and trendsetters of the new-millennium vinyl resurgence, bringing stylish music to the people. But keeping up with 70+ trading partners would’ve had this company’s head spinning faster than the turntables they sell if it weren’t for their easy-to-use eBridge EDI integration.

The quest?  To find a reliable and experienced integration provider capable of handling large transactional volumes.  

Dealing with drop-shipping meant that this client would be transferring a high number of document volumes every day. It was important to them to find an integration solution provider that had experience with numerous EDI trading partners and would be able to handle high-volumes of document exchange. Luckily, they found eBridge Connections.

Since 2003, eBridge has been connecting the client’s Epicor accounting package to their EDI trading partners to automate business processes and allow the client to do business with their many trading partners. Their Director of Information Technology sung our praise, affirming that eBridge’s platform has been nothing but solid, and they’ve never had any major support cases in all of these years.

A few days of training, and they were good to go

eBridge’s EDI integration solution has made mapping easy as pie for this company. After getting them set-up with their first few trading partners, the client was able to write their own maps for 70+ more trading partners with no issues at all.

It is rare these days to run into a company that’s product is solid and stable. We are proud to report that this customer, while given support, did not need to use it for their standard connections.

There’s nothing like a happy customer.

Our client couldn’t be more satisfied with the results. It all boiled down to these benefits;

• Eliminated manual and duplicate entry- Bi-directional, automated integration between 70+ EDI trading partners and Epicor ERP
• Improved speed of data exchange- Key information became available immediately after documents were sent or received.
• Increased data accuracy- With EDI integration, data is standardized and passed through a validation layer when moved electronically.
• Improved operational efficiency- EDI integration provided the client an opportunity to increase their trading partner relationships and gain efficiencies within their supply chain.