HOW TO DELIVER WINNING CUSTOMER SERVICE ON YOUR ECOMMERCE STORE

HOW TO DELIVER WINNING CUSTOMER SERVICE ON YOUR ECOMMERCE STORE

Tuesday, April 28, 2015Global Administrator In today’s market, if you’re not selling online, you’re already behind. Consumers are fierce, have high standards, and can be extremely disloyal. With the rise of social media and eCommerce giants, there’s not much standing between you and a competitor. So how does one stand out? Read More
WHY AM I REQUIRED TO DO EDI WITH MY TRADING PARTNERS?

WHY AM I REQUIRED TO DO EDI WITH MY TRADING PARTNERS?

Thursday, April 23, 2015Global Administrator Most trading partners will require you to implement a solid EDI solution before they begin conducting business with you. This could be for a number of known reasons, but doing this will benefit your company as well. Read More
HOW TO PREVENT SHOPPING CART ABANDONMENT

HOW TO PREVENT SHOPPING CART ABANDONMENT

Monday, April 20, 2015Global Administrator Did you know that nearly 68% of shoppers abandon shopping carts on average? Or perhaps those retailers lose $18 billion annually due to shopping cart abandonment?

For the average online retailer, these numbers are scary and quite shocking. Shopping cart abandonment is a real problem for these business owners. This issue should not be taken lightly, and should be addressed as soon as possible. There are some key reasons for these situations, and identifying them is the first step to correcting them! Read More
YES, WE DO BI-DIRECTIONAL INTEGRATION WITH AMAZON AND EBAY!

YES, WE DO BI-DIRECTIONAL INTEGRATION WITH AMAZON AND EBAY!

Friday, April 10, 2015Global Administrator It’s no secret that we offer a number of powerful connectors that can improve business efficiency and decrease operating expenses for eCommerce merchants. Among these are integration solutions for Amazon and eBay.

What might not be known is that we can deliver bi-directional integrations with these marketplace giants! “I know that you can move Amazon and eBay orders into our ERP but I was informed that your solution wasn’t bi-directional,” mentioned an interested caller recently. Read More
4 WAYS TO LEVERAGE SOCIAL MEDIA IN YOUR ECOMMERCE STRATEGY

4 WAYS TO LEVERAGE SOCIAL MEDIA IN YOUR ECOMMERCE STRATEGY

Tuesday, April 7, 2015Global Administrator More and more eCommerce businesses are beginning to adopt an inbound marketing strategy. They’re engaging on social media, providing useful and engaging content and really getting to know their customers on another level. If you’re a merchant that hasn’t adopted inbound marketing as part of your business strategy then you’re already behind. Customers crave a… Read More
SPRING CLEANING FOR YOUR ECOMMERCE STORE

SPRING CLEANING FOR YOUR ECOMMERCE STORE

Wednesday, April 1, 2015Global Administrator With the snow nearly gone, and the temperature beginning to warm up (finally!), I think it’s safe to say that spring is around the corner. Many of us are breaking out the brooms, getting the dust pan ready, and starting our spring cleaning around the house. It’s a necessary step in understanding what we don’t… Read More
HOW ONLINE RETAILERS CAN TACKLE COMMON CUSTOMER FEARS

HOW ONLINE RETAILERS CAN TACKLE COMMON CUSTOMER FEARS

Monday, March 23, 2015Global Administrator It’s no secret that online shopping has become a preferred method for many consumers and businesses wishing to exercise their buying power. Just to give you an idea of how big eCommerce has become, it’s expected to grow by 20% this year to $1.5 trillion globally (Selz Blog). In addition to this, 71% of shoppers believe… Read More
EDI IN ACTION!

EDI IN ACTION!

Friday, March 20, 2015Global Administrator Recently, the eBridge team had an interesting encounter at our headquarters in Burlington, Ontario that we wanted to share with you. This just goes to show how small the world really is. Read More
BRINGING UNIVERSAL ACCOUNTING INTEGRATION TO THE SHOPIFY COMMUNITY

BRINGING UNIVERSAL ACCOUNTING INTEGRATION TO THE SHOPIFY COMMUNITY

Wednesday, March 11, 2015Global Administrator Here at eBridge Connections, we aim to make business processes easier. We believe our new Shopify app does just that. The app will allow merchants to get a taste of what we can offer!

With this first generation app, users will get a sneak peak of our universal accounting integration platform for Shopify. It automates the retrieval of orders from any Shopify storefront and brings them into our ePortal data management tool. Read More
MEET US AT MICROSOFT CONVERGENCE 2015!

MEET US AT MICROSOFT CONVERGENCE 2015!

Tuesday, March 3, 2015Global Administrator Convergence is Microsoft’s annual event for the Dynamics community and we are proud to announce that we will be one of the many exhibitors this year in Atlanta. We’re excited to be amongst the best of the best in dynamics business solutions and to have the opportunity to share some of the exciting developments we’ve been working on! Read More
OUR UNBIASED COMPARISON OF HOSTED ECOMMERCE PLATFORMS: SHOPIFY, VOLUSION & BIGCOMMERCE

OUR UNBIASED COMPARISON OF HOSTED ECOMMERCE PLATFORMS: SHOPIFY, VOLUSION & BIGCOMMERCE

Tuesday, February 3, 2015Global Administrator There are numerous eCommerce platforms out there that can help merchants create an appealing online storefront, and provide consumers with an outstanding shopping experience. eCommerce platforms are generally fall into 1 of the following groups: hosted or self-hosted solutions. In this post we look at the most popular hosted platforms – Shopify, Volusion, and Bigcommerce. At eBridge Connections, we believe that all three are great platforms, with each possessing its own unique characteristics. That being said, I will discuss the distinctive features of each platform from an unbiased point of view. Read More
EBRIDGE CONNECTIONS SHINES IN THE HOLIDAY SPIRIT

EBRIDGE CONNECTIONS SHINES IN THE HOLIDAY SPIRIT

Tuesday, December 23, 2014Global Administrator Employees of eBridge Connections joined in the holiday spirit and organized a food drive for the 5th straight year to bring hope, relief and security to Burlington families struggling with hunger. Nearly 17,000 residents in Burlington are living below or at the poverty line, and approximately 10% of children are at risk of going to bed hungry. Read More
TOP 5 WAYS TO ENHANCE ECOMMERCE STORE PERFORMANCE FOR THE HOLIDAYS AND BEYOND

TOP 5 WAYS TO ENHANCE ECOMMERCE STORE PERFORMANCE FOR THE HOLIDAYS AND BEYOND

Thursday, December 18, 2014Global Administrator Excitement is in the air as Christmas is just around the corner! The malls are packed with large crowds of shoppers trying to finish – or start – their shopping. However, there are also people who have decided to avoid malls altogether and chosen to shop online from the comfort of their home. What last minute things can you, as an eCommerce retailer, do to attract these shoppers? Fear not, I will be outlining several tactics that can be used in order to enhance your web store’s performance for the holidays…. and beyond! Read More
EBRIDGE BUSINESS RULES: A PRIMER ON PERSONALIZATION

EBRIDGE BUSINESS RULES: A PRIMER ON PERSONALIZATION

Wednesday, December 17, 2014Global Administrator eBridge Business Rules are like paint: they personalize your data integration, enabling you to meet your business needs. Like the joists and framing of a house, our Web Connectors and Accounting Application Components, provide the structure for data integration between your systems. Read More
HEAVY ORDER VOLUMES DURING THE HOLIDAYS – NO PROBLEM!

HEAVY ORDER VOLUMES DURING THE HOLIDAYS – NO PROBLEM!

Monday, December 15, 2014Global Administrator We at eBridge Connections are pleased to update you with a holiday success story of our own that may be of interest. Since Thanksgiving (Nov. 27), our ePortal integration application has processed over 2.5 million documents – over 1,750,000 inbound and 750,000 outbound! Of greater importance, ePortal handled its largest volume of transactions ever over the Thanksgiving shopping weekend without experiencing any major outages – a great performance milestone! Read More
FEATURE OVERVIEW: MAGENTO ENTERPRISE EDITION 1.14.1

FEATURE OVERVIEW: MAGENTO ENTERPRISE EDITION 1.14.1

Wednesday, November 19, 2014Global Administrator Released on November 13th, Magento Enterprise Edition 1.14.1 provides merchants with new and updated features that can help create a more appealing online shopping experience. I will introduce the various features that the new Magento Enterprise version has to offer below, along with the benefit of each feature for businesses in hopes of increasing their… Read More
5 USEFUL BLOG POSTS ABOUT WHAT’S HAPPENING IN ECOMMERCE TODAY

5 USEFUL BLOG POSTS ABOUT WHAT’S HAPPENING IN ECOMMERCE TODAY

Friday, October 24, 2014Global Administrator The dynamic world of eCommerce is constantly changing and evolving, making it difficult to keep up! There are countless blog postings and articles on the web that highlight the latest trends and news related to eCommerce.

In an effort to save you the time it would take to sift through what is worth reading or not, I have hand-picked 5 of the most useful blog posts published in the last few months. Enjoy! Read More
THE ADVANCEMENT OF AMAZON AND ITS IMPACT ON ECOMMERCE RETAILERS

THE ADVANCEMENT OF AMAZON AND ITS IMPACT ON ECOMMERCE RETAILERS

Friday, October 17, 2014Global Administrator Amazon, an innovative powerhouse whose brand is recognized globally, has become the largest online eCommerce retailer, accounting for approximately 23% of all online purchases made by consumers. The eCommerce icon has experienced continued growth and has opened doors for several other online retailers to follow in its footsteps. On September 30th, ChannelAdvisor held a webinar,… Read More
WHAT IS EDI (ELECTRONIC DATA INTERCHANGE)?

WHAT IS EDI (ELECTRONIC DATA INTERCHANGE)?

Monday, September 15, 2014Global Administrator You’ve heard the term EDI bandied around and you probably know that it’s a method of sending and receiving documents from other companies. From the 50,000 foot view EDI is a regulated and pre-defined method that enables trading partners who have a business relationship, say a customer and vendor, to exchange their usual business documents. The documents could be anything from Orders and Invoices, Shipping Requests, Advanced Shipping Notices, Credit, Remittances, etc. It sounds very Retail/Manufacturing related, but there are standardized sets of documents that cover all industries, such as Pharma, Healthcare, Manufacturing etc. Hence, there’s very likely an EDI document for any transaction you may encounter within your ERP or accounting system or Warehouse Management System. Read More
UNDERSTANDING EBRIDGE TRANSLATIONS

UNDERSTANDING EBRIDGE TRANSLATIONS

Tuesday, September 9, 2014Global Administrator Do you require Country, State, or Province codes to be translated when being sent from your accounting package or ERP to your eCommerce storefront? Are unwanted characters (@&!*;) appearing in your ERP? Do you need to match the item codes on your eCommerce storefront with the item codes in your ERP?

If the answer to any of the above questions is yes, then you have come to the right place. All of these issues can be resolved through your data integration with the proper set-up and management of eBridge translations. Read More
TOP 5 REASONS WHY BUSINESSES SELECT EBRIDGE CONNECTIONS AS THEIR ECOMMERCE – ERP INTEGRATION SOLUTION PROVIDER

TOP 5 REASONS WHY BUSINESSES SELECT EBRIDGE CONNECTIONS AS THEIR ECOMMERCE – ERP INTEGRATION SOLUTION PROVIDER

Wednesday, August 20, 2014Global Administrator Businesses worldwide are investing heavily in developing and maintaining eCommerce properties and managing their finances using back-office (accounting / ERP) software systems. Surely before selecting which eCommerce platform and ERP are ideal for their business they are doing their homework and evaluating the different options available. Read More
5 CHALLENGES A GROWING ECOMMERCE BUSINESS WILL FACE WITHOUT ACCOUNTING INTEGRATION

5 CHALLENGES A GROWING ECOMMERCE BUSINESS WILL FACE WITHOUT ACCOUNTING INTEGRATION

Thursday, July 17, 2014Global Administrator To be competitive in today’s eCommerce market it is essential for businesses to be quick, responsive and accurate when a customer makes a transaction. This can be very difficult when your eCommerce store or marketplace is not integrated with your accounting system or ERP. Read More