VIDEO - Optimizing Your Multi-Channel in 2021

VIDEO - Optimizing Your Multi-Channel in 2021

Tuesday, February 2, 2021Eric Zegarski

Multi-Channel Automation Solutions From CommerceHub, ShipStation, and eBridge Connections

Many merchants were faced with the following roadblocks on BFCM: 
  • Selling inventory that wasn't stock.
  • Extended and bogged down fulfillment process.
  • Unable to offer competitive shipping rates for their customers.
  • Hectic management of orders from trading partners like Lowe's, QVC, and Macy's
  • Importing and exporting order data manually from their vital back-end business systems. 
  • Backlog of orders needing to be processed. 

If you experienced any these pain points during Black Friday - Cyber Monday, Mallory, Kevin, and Lindsay discuss how merchants can avoid these moving forward in 2021. You'll be ready to take on BF-CM 2021 well before summer even begins.

Discover how you can proactively: 
  • Avoid over-selling inventory and improve your customer service.
  • Speed up your fulfillment process and offer your customers competitive rates.
  • Effectively manage your multi-channel distribution network including drop shipping with online retailers.
  • Eliminating manual data entry and ensuring data integrity. 
  • Save time, money, and free up valuable resources.
  • Unify different operational teams across your organization. 

About the Presenters 


CommerceHub was founded in 1997 by Frank Poore and Richard Jones, since then they have been helping merchants manage their distribution channels. They pioneered and perfected drop-shipping capabilities and offer connections to marketplaces, search and social. Their solution is efficient and scalable supplier onboarding and connectivity. CommerceHub's solution is backed by a live, dedicated customer support team.


Founded in 2011, the Austin, Texas based ShipStation leads the e-commerce world with their web-based software designed to make e-commerce retailers exceptionally efficient at processing, fulfilling, and shipping their orders from all the most popular marketplaces and shopping carts using all the top carriers. They combine order processing, production of shipping labels, and customer communication in an easy to use, web-based interface that integrates directly with major carriers and online platforms. 

eBridge Connections

eBridge Connections has been in the integration business since 1993. In that time they have developed thousands of integration solutions for our customers, starting with EDI integration and then evolving to the universal integration capabilities (eCommerce, CRM and EDI) that they offer today. All of their integration solutions are built, maintained, and supported in-house with no reliance on 3rd party software or developers. They deliver powerful, cloud-based ERP and accounting integration solutions that automate vital business processes while eliminating the need for manual data entry.

eBridge Makes Integrating CommerceHub and ShipStation Easy

eBridge has pre-built connectors for both CommerceHub and ShipStation. Therefore,we can implement an integration solution in a timely manner. In addition, eBridge is hosted on Microsoft Azure, therefore ensuring an almost 99.9% uptime and industry leading security. With an integration solution from eBridge, you can ensure that your commerce network is connected and communicating data bi-directionally. 

But don't take our word for it ... 

Trophy Skin - CommerceHub and ShipStation Integration Success Story 

Trophy Skin has their own eCommerce store which is powered by Shopify. In order to diversify their online reach, they decided to adopt a multi-channel strategy. This led them to use CommerceHub as a drop shipping utility to help them sell on Costco marketplace. In order to ensure all of their orders are shipped in a timely manner, Trophy Skin uses ShipStation. With an influx of orders through Costco, Trophy Skin reached out to eBridge regarding our CommerceHub and ShipStation integration solution. Discover how eBridge was able to unify Trophy Skin's commerce network by integrating ShipStation with CommerceHub.


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